FAQs
The app was created in partnership with experts from The Natural History Museum who helped with Palaeontological expertise in ensuring the scientific accur...
Tue, 13 Oct, 2020 at 6:01 PM
Not at all! My Dino Mission AR is designed for children. Children shouldn't find anything in the app. scary; it has been design to engage with children ...
Fri, 9 Oct, 2020 at 5:26 PM
Please contact our support team via email at dinosupport@factory42.uk with any accessibility queries
Fri, 9 Oct, 2020 at 5:26 PM
Your device may not be able to run the app. Make sure you have an ARKit (iOS) or ARCore (Android) supported device. Minimum specifications for iOS and Andr...
Fri, 9 Oct, 2020 at 5:27 PM
Your device may not be able to run the app. Make sure you have an ARKit (iOS) or ARCore (Android) supported device. Minimum specifications for iOS and Andr...
Fri, 9 Oct, 2020 at 5:27 PM
The app doesn't collect or store any personally identifiable information.
Fri, 9 Oct, 2020 at 5:28 PM
Our privacy policy is available to read here https://www.factory42.uk/dxhdinosaurs-privacy-policy
Fri, 9 Oct, 2020 at 5:29 PM
Our terms and conditions are available to read here https://www.factory42.uk/mydinomissionartermsofservice
Fri, 9 Oct, 2020 at 5:29 PM
The best way to contact our support team is via email at dinosupport@factory42.uk
Fri, 9 Oct, 2020 at 5:29 PM